Contact Us

If you need any help about orders or after-sale, please contact us.
Email: service@creality3d.shop
Tel: 00-1-805-364-5097 (9:00 am to 6:00 pm on a working day in Hong Kong time zone)

In order to help technicians find your product problems faster and assist you in solving or resending parts, please describe the problem with us and provide:

1. Tell us the order number and the model of the printer and describe your problem in detail
2. A clear test video or photo describing your problem
3. Please send us a picture of the manufacturing code on the machine, which is similar to the attached picture.